CROSS-BOOK PROBLEM-SOLVING FILE
Watch what actually happens
Dewey's clients arrive with stories about what is wrong. His recurring move is to compare those stories with what actually happens over time, whether through direct observation, recordings, collaborators, or contextual research.
CASE DEBRIEF
What can observation reveal that a complaint alone cannot?
Use the case maps to compare how this idea changes when the problem belongs to a parent, a teacher, a school system, or a sibling.
CLARA'S INDEX TERMS